Terms of service

General terms and conditions and customer information / model cancellation form / privacy policy

I. Terms and Conditions

§ 1 Basic Provisions

(1) The following terms and conditions apply to contracts that you have with us as a supplier (Glashomecenter) via the Internet platform eBay or CATCH by eBay. Unless otherwise agreed, the inclusion of any terms you may have used is contradicted.

(2) A consumer within the meaning of the following regulations is any natural person who concludes a legal transaction for purposes that cannot be attributed primarily to their commercial or independent professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.

§ 2 Conclusion of the contract

(1) Subject of the contract is the sale of goods .

(2) Will an item from us on eBay oder CATCH by eBay discontinued, lies in the activation of the offer page on eBay oder CATCH by eBay the binding offer to conclude a contract under the conditions contained in the article page.

(3) The contract is concluded via the various online purchase functions (if offered on the respective article page) as follows:

a) Purchase via the "Buy It Now" function
After clicking the "Buy It Now" button on the item page, you can log into your existing eBay account or first create a new eBay account. The next step takes you to the "Send to" query mask, in which your stored personal data has already been entered. You can select the payment method below.
As far as provided by us, you can alternatively place the order as a guest by clicking on the corresponding button. In the next step, enter your personal data in the "Send to" query mask and select the payment method.
The order data will then be displayed to you as an order overview.
If you use an instant payment system (e.g. PayPal, Apple Pay, Google Pay) as the payment method, you will either be taken to the order overview page on the eBay website or redirected to the website of the provider of the instant payment system. If you are forwarded to the respective instant payment system, make the appropriate selection or input of your data. Finally, the order data will be displayed as an order overview on the website of the provider of the instant payment system or, after you have been redirected to eBay, on the eBay website.
Before sending the order, you have the option of checking the details in the order overview again, changing them (also using the "back" function of the Internet browser) or cancel the order.
By sending the order via the corresponding button ("Buy", "Pay now" or similar designation), you declare your acceptance of the offer in a legally binding manner, whereby the contract is concluded.
b) Purchase via the "Add to cart" function
By clicking the "Add to Cart" button on the article page, the goods intended for purchase are placed in the "Shopping Cart". The "shopping cart" is then displayed. Alternatively, you can use the corresponding button (shopping cart symbol) in the navigation bar to call up the "shopping cart" and make changes there at any time.
After clicking the "Checkout" or "Checkout now" button in the shopping cart view, you can log into your existing eBay account or create a new eBay account first. The next step takes you to the "Send to" query mask, in which your stored personal data has already been entered. You can select the payment method below.
As far as provided by us, you can alternatively place the order as a guest by clicking on the corresponding button. In the next step, enter your personal data in the "Send to" query mask and select the payment method.
The order data will then be displayed to you as an order overview.
If you use an instant payment system (e.g. PayPal, Apple Pay, Google Pay) as the payment method, you will either be taken to the order overview page on the eBay website or redirected to the website of the provider of the instant payment system. If you are forwarded to the respective instant payment system, make the appropriate selection or input of your data. Finally, the order data will be displayed as an order overview on the website of the provider of the instant payment system or, after you have been redirected to eBay, on the eBay website.
Before sending the order, you have the option of checking the details in the order overview again, changing them (also using the "back" function of the Internet browser) or cancel the order.
By submitting the order via the appropriate button ("Buy", "Buy now", "Pay now" or similar designation), you declare your acceptance of the offer in a legally binding manner, whereby the contract is concluded.
c) Purchase via the "Bid" function
With the "Bid" function, you can place a bid within the period in which our offer can be accepted by bid ("bid period"), taking into account the bid increments ("bidding increments") set by eBay. If we have set a minimum price, your bid must reach this minimum price in order to be considered.
After entering your bid amount ("maximum bid") and clicking the "Bid" button on the item page, you will be logged into your existing eBay account (or create a new eBay account).
On the following page you have the opportunity to check your bid again, to change it (also via the "back" function of the internet browser) or to cancel it. cancel the bid.
By submitting your bid using the "Confirm" button, you declare your acceptance of the offer in a legally binding manner.
The contract is concluded under the condition precedent that your bid is the highest bid at the end of the offer period.
If another bidder submits a bid that exceeds your maximum bid before the end of the bidding period, your lower bid expires.
d) Purchase via the "Send price proposal" function
With the "Send price proposal" function, you have the option of making us a counter-offer for the price shown on the article page.
After clicking the "Send price proposal" button on the item page and logging into your existing eBay account or creating a new eBay account, you can enter your price proposal on the following page and choose how long your price proposal should be valid for.
After clicking the "Check price proposal" button, you have the option of checking your price proposal again on the following page, changing it (also using the "Edit price proposal" function on the page) or canceling it. cancel the offer.
By submitting your price proposal using the "Send price proposal" button, you submit a binding offer to us. You are bound to this price proposal for up to two days depending on your selection.
The contract is formed when we accept your price proposal within the period of validity specified by you.
(4) The processing of the order and the transmission of all information required in connection with the conclusion of the contract takes place via e-mail, in some cases automatically. You must therefore ensure that the e-mail address you have given us is correct, that the receipt of the e-mails is technically guaranteed and, in particular, that it is not prevented by SPAM filters.

§ 3 Special agreements on offered payment methods

(1) Purchase on account via PayPal
When purchasing on account via PayPal, we transfer our payment claim directed against you in full and irrevocably to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. You agree that PayPal (Europe) S.à r.l. et Cie, S.C.A. carries out a credit check using the transmitted data before accepting the assignment.
We reserve the right to refuse you this payment method as a result of the credit check. You will be informed of this during the eBay checkout process.
If the purchase on account is approved, PayPal (Europe) S.à r.l. et Cie, S.C.A. the assignment, so that debt-discharging payments can only be made to PayPal (Europe) S.à r.l. et Cie, S.C.A. can be done. The payment period is 14 days from receipt of the goods.


§ 4 Right of retention, retention of title

(1) You can only exercise a right of retention insofar as it concerns claims from the same contractual relationship.

(2) The goods remain our property until the purchase price has been paid in full.

§ 5 Warranty

(1) The statutory rights to liability for defects exist.

(2) As a consumer, you are asked to check the item for completeness, obvious defects and transport damage immediately upon delivery and to inform us and the carrier of any complaints as soon as possible. If you do not comply, this has no effect on your statutory warranty claims.

§ 6 Choice of Law, Place of Performance, Place of Jurisdiction

(1) German law applies. For consumers, this choice of law only applies insofar as the protection provided by mandatory provisions of the law of the state of the consumer's habitual residence is not withdrawn (principle of favourability).

(2) The place of performance for all services arising from the business relationship with us and the place of jurisdiction is our registered office if you are not a consumer but a merchant, a legal entity under public law or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU or if your domicile or habitual abode is not known at the time the action is filed. The authority to appeal to the court at another legal place of jurisdiction remains unaffected.

(3) The provisions of the UN Sales Convention expressly do not apply.